F*ckin arseholes !!!
I got phone call off them on Friday offering to give me a quote. I told the guy I was just about to start work and if he was quick then fine. He lopped £100 off my initial renewal, but I was unable to give him the bike registration as I didnt know it. He said not to worry, but to give my payment details and he woud phone me back the next day to complete the policy information......
Meanwhile, my present insurance company, dropped my excess and lopped anothe £50 off the MCE quote.
I phoned MCE back the following day to tell them I had a better offer, and to delete my payment details as I wouldnt be proceeding with the policy. The t*ats had already processed the payment. Not only without all my bike details, but also a full 2 weeks in advance of when the policy was suposed to start!
They were adament that there was a policy in place. And after asking many times about how could such a policy exist without them knowing the exact identification of the bike, they are not accepting that it is impossible to have an insurance policy without the registration number.
I put it to them many times basically, that I could take ANY Triumph Daytona out tomorrow and I would be covered fully comp as if it was my own. They declined to answer. I asked them to send me out a copy of the cover note, they declined, as they couldnt, as they didnt know the reg number.......
So. They stung me for £30 to cancel the 'non-existant policy'...... I cancelled it Saturday, but lo and behold the payment left my account today. And whats best, it could take up to 30 days for them to put it back, minus the 30 quid.
Now £30 isnt a great deal of money, but I am fucking livid. Personally, and if you think I am wrong then just say, personally i think they were morally wrong to take that payment without all the details of the bike. How the hell do they know what triumph they have allegedly insured?
I may have been hasty to hand over the payment details, but, that is besides the point. I sent them an email, on Sunday complaining but no reply. I sent another today, and phoned them to be told the same bullshit, that the bike was insured!! Well, A) the policy wasnt due to start until the 2nd week of July and how the fuck is an anonymous bike insured by them???
Well im in touch with the Insurance Ombudsman now. And if the worse comes to the worse I will take them to a small claims court for the £30 and any interest the theiving fuckers owe me.
Also note. It takes a maximum of 1 minute on hold to get through to their 'lets rob your money' quote line.......But it take atleast 15mins on hold to get any fucking joy on their 'we talk a load of bullshit' cancellation line.
Be carefull with these fucking cowboys. God help you if you need to make a claim off the c*nts !!!
I will bump thispost for the next fookin millenium. If I put one person off taking insurance off the t*ats i'll be happy. Oh yeah, there are cheaper insurers out there to. C*nts.