got insured by mce last month had been with them the previous year renewal quote was more expensive than anywhere else so called to ask for my no claims to be sent out.
i got talking to 1 of there adviser's (big mistake)
was talking about the renewal said i got cheaper quotes elsewhere said he would see if he could do anything with the price
( i had been quoted 296 for fully comp & 180 for TPFT on my GSXR)
i was only third party with mce said all the details were the same but wanted fully comp insurance
came back saying would do it for 305
as there was not that much of a difference i said to go ahead & paid the deposit . 39 quid
starts going down hill checked my emails
only insured for TPFT & my address was wrong called mce to say address was wrong and i had asked for fully comp
(was also told at this point it was my 1st policy with them ? )
after a week of mce looking into this i was expecting a call back........(how long can it take to listen to a call)
didn't hear anything so called them to find out what was happening spoke to an adviser said about getting it cheaper elsewhere could have got TPFT for 180 fully comp for 306 and I had asked for fully comp
(why would i pay 305 for TPFT if i could get fully comp for 296) after calling me a liar i asked if this person had listened to the call ? she said yes and it was confirmed TPFT
O.K so now i'm a liar and stupid
asked again had she listen to the call hesitant yes ??
said she better go check again and i would also like a copy of the call sent to me under data protection
15 min later she came back offered me fully comp for 325 (very strange) thought ok will think about it call me back tomorrow i will pay the deposit
had my mobile phone stolen called and left my work no, for them to get in touch with me called again a few days later left my work no, and my wife's mobile no, called a few times to speak to the adviser and pay the deposit but she was off or on another call (still no call back )
at this point i lost all confidence in mce i asked for the new policy details to be sent to me so i could go over them before i agreed to anything with another adviser
received the emailed & all I'd have to do is pay is another deposit of 27.36 and 9 months at 41.68 that's on top of the other deposit i had already paid 39 so thats a total of 441.48 about £150 more than i can get elsewhere
4th week finally got a call from mce on my work no, not an apology or to see why i wasn't taking the insurance with them but i had missed a payment on the disputed policy ? W.T.F
in the end i cancelled the insurance lost my deposit of 39 quid have to pay £32 cancellation fee to mce and have some credit company asking for cancellation charges and interest due for the credit they agreed on my behalf with mce tried to cancel this also but was told only mce can cancel the credit agreement in my name ??????
SO WILL BE EVEN MORE OUT OF POCKET
STAY AWAY FROM MCE THEY ARE ONLY INTERESTED IN SALES AND GETTING YOUR MONEY