Looking for some advice.
I recently renewed my insurance through swinton, as i had a trip to France planed asked to extend my recovery to cover europe as well as double checking that my insurance is good for both me and my pillion. While on the phone i asked the question 'if i have an accident both me and bike will be brought home' to be told by the sales person 'yes'.
Unfortuanatly i did have a spill and both me and my partner suffered a broken leg. On calling the insurance i am told i only have third party so am not covered to be brought back and was told by the recovery that i am not covered for accidents.
Once back i called swinton and be told that my breakdown should have brought us and the bike home, but the breakdown are disputing this, even though they were at one point saying they would bring the bike back.
At the moment i think no one is going to help as they are just giving the run around. But with the bike sitting in a garage in france possably running up costs i am not sure who to go to for help.
Any advice is very welcome. Thanks.